Questions from our customers during COVID-19

meet our HVAC team

During the COVID-19 pandemic we’ve taken extra steps to ensure the safety of our technicians and customers that we work for but there’s always going to be questions that our customers ask. Thankfully, we’ve compiled a list of the most common questions that we’ve been asked during COVID-19 just so you can put your mind at ease if you’re thinking about hiring a Frederick County HVAC company to service your HVAC unit.

Question #1 – Is It Safe To Have Your Technicians In My Home Or Office During COVID-19?

Yes, it’s safe to have our technicians in your home or office during COVID-19, we take extra safety precautions to ensure the safety of our technicians and customers to ensure that we do our part to stop the spread of Coronavirus.

Question #2 –  Will I Need To Come In Contact With Your Technician?

No, we can service your the HVAC unit in your home or office and collect payment from you without actually having to have personal contact with you or anyone in your home.

Question #3 – Should I postpone Regular Maintenance On My HVAC Until After The Pandemic Passes?

No, your HVAC unit is one of the most expensive investments that you will ever make in your home and you should protect your investment by continuing with regular maintenance.

Question #4 – Are There Additional HVAC Products Or Accessories To Improve Indoor Air Quality And Keep Me Healthy?

Yes! We offer a wide variety of additional solutions like Air Scrubbers, that you can use to improve the quality of the air in your home and keep you healthy! Feel free to learn more by calling us at (301) 401-2780.

Question #5 – Can I Change My Own HVAC Air Filter

Yes! We always recommend that our customers change their HVAC air filters at least every 3 months (90 days) to ensure the maximum efficiency of their HVAC systems.

Contact Dave’s Cooling And Heating

To learn more about the HVAC repair and maintenance services we can offer you, contact us today by calling (254) 304-2780 or click here!


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